Orders placed for in-stock items typically ship within 1 business day. Regular orders placed on Fridays, holidays or weekends will be processed in the order received and within 1 business day.
Lost or Stolen Shipments
If the tracking for your order shows that it was delivered and you are unable to find it, please contact the local Post Office, or reach out to us and we can help you track down your order. Here are the phone numbers for the carriers that we use:
- United States Postal Service 1-800-275-8777
If they are unable to help you, please contact us via: ALPHAunleashed.store@gmail.com
How do I contact you?
- Have questions about your order or any of our gear? Our Customer Service team is available Monday-Friday, 8:30 am-4:30 pm CST Live chat with us during normal business hours.
- You may also contact us at: ALPHAUNLEASHED.Store@gmail.com
Can I cancel or change my order?
- We do our best to process all orders in 1 business day. If you need to change or cancel your order, please follow these steps: Use the Chat Bot or email our support team at ALPHAUNLEASHED.STORE@GMAIL.COM immediately. We cannot promise your order can be cancelled in time, but Free Returns are offered for all Unworn, Unopened items.
How long does it take to receive my item?
- We try to get every order out the door within 24 hours of purchase
- Shipping: Shipping time depends on delivery destination. You will be provided with an order confirmation receipt and tracking number upon shipment. As ALPHAunleashed promises to Expedite your shipment. Transit time is usually 1-3 days including Saturday delivery.
- TRANSIT TIME - We use both USPS and UPS. We’re able to deliver your order within 1-4 days of purchase.